INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: Social Worker (ICM).
Duty station: Tripoli – Libya
Reporting to: Case Management Supervisor and Protection Officer ICM (functionally and technically)
General context of the project
INTERSOS is an Italian humanitarian organization that aims to provide immediate response, protection and durable solutions to populations affected by humanitarian crises, assisting the most vulnerable groups.
In Libya INTERSOS is active since 2018, operating in 3 bases, across West, East and South. INTERSOS in Libya aims to alleviate suffering of the most vulnerable population groups in Libya, in particular with a focus on access to essential services and strengthen capacity of local authorities, local organizations and communities to prevent and mitigate the effects of the protracted crisis in Libya, developing a protection conducive environment and enhancing community resilience, with programs focused on Education, Protection, Health, WASH/public works and Livelihoods/Food Security.
General:
General: The Social Worker will be responsible for carrying out case management activities. He/She should act according to the guiding principles of case management, using a survivor-centred approach, confidentiality, safety, do no harm, and non-discrimination. He/She is responsible for ensuring that protection principles are understood, maintained, and enforced.
Project description:
INTERSOS is providing life-saving protection services: Individual Case Management (ICM), and quality referrals. But besides ICM, INTERSOS teams also provide for collective PSS by running semi-structured social-recreational activities, with a focus on women/girls and children.
Main tasks and responsibilities:
Identify, counsel, and follow up on individual cases identified during assessments or referred internally or by other agencies, and assess their needs for financial or material assistance
Conduct assessment of vulnerable cases, including environmental, emotional, behavioural, and social factors as well as resources and strengths that impact the individual well-being
Refer cases internally for specialised services provided internally and externally, and discuss the cases with the Case Management Supervisor
Ensure that the data protection protocol is respected and ensure to keep complete and well-organised records
Provide daily updates to the Case Management Supervisor on new cases assessed
Participate in daily staff and internal meetings led by Case Management Supervisor
Always maintain confidentiality and conduct all activities respectfully and in a way that is sensitive to the psychosocial needs of the case
Be available to provide emergency assistance and basic emotional support for urgent cases
Support conducting a variety of semi-structured recreational activities for beneficiaries, catering to the various psycho-social needs and interests of different beneficiary groups (adults, adolescents, children)
Facilitate the participation of all segments of the target population in the planned activities ensuring the inclusion of the most vulnerable groups
Ensure that during all activities proper attention is paid to specific emotional and physical needs
Monitor beneficiaries’ progress during psychosocial support activities and identify persons with unusual changes in behaviour or other signs of psychosocial distress for referral for psychological counselling (internal or external referral)
Conduct focus group discussions and other participatory activities to engage community members in protection activities and to better understand their needs and interests
Engage community volunteers in planned activities according to a planned activity schedule
Ensure a safe, friendly and non-discriminatory environment is upheld during all activities
Participate in and lead community-wide safety planning exercises to ensure the involvement of adolescents and their caregivers.
Use agreed-upon monitoring and evaluation tools to track their participation in activities and collect their feedback
Maintain daily attendance registers and monthly inventory sheets for each activity conducted
Provide regular updates and reports to the Supervisor on common threats and needs of beneficiaries.
Commit to participate in any other task in order to achieve the project overall objective
Complete additional tasks assigned by the Supervisor.
Moreover:
Adherence to Humanitarian principles of Neutrality, Impartiality, Independence, and Humanity
Clear & timely communication to line management
Fully abide by internal rules and guidelines and respect Charter of Values and Code of Ethics
Always ensure confidentiality and conduct all activities respectfully and sensitively toward beneficiaries.
Qualification/level requirements:
Minimum requirements:
Hold a BA in social work – social sciences
At least 1 year of professional experience working as a social worker in Libya, in particular individual case management for PwSN, CP, and GBV
Demonstrated familiarity with case management principles, standards and procedures, including the relevant roll-out of SOPs for different protection typologies.
Demonstrable experience in establishing and maintaining collaborative relationships with different sectoral counterparts/referral pathways
Very strong interpersonal skills: strong communication and diplomatic skills
Excellent computer skills (proven computer literacy)
Other requirements:
Native Arabic – Good written and spoken English
Strong team spirit, comfortable in a multicultural environment
Excellent observation and analytical skills and capacity
Attention to detail and structured way of approaching tasks
Ability to plan ahead and output oriented
Able to ensure quick quality delivery in stressful environment
Ability to adhere to deadlines and respect line management
Practical and problem-solver
Ability to deal with heavy work pressure.
How to apply
Libyanjobs.ly part of the Libyan Investment Website Co for E-commerce
AL Amrus Road, Souq Al Juma, Tripoli – Libya
