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Senior cargo expert

Job Description

The purpose of the Head of Non-Containerized Cargo Operations position is to lead all general cargo and passenger operations including the optimization of cargo flows, processes and procedures, safety, reporting,

budgeting and leadership of team.

• Provides leadership for all general cargo workstreams
• Leads, coaches, and develops team
• Establishes and implements objectives, implementation planning, policies and procedures for general cargo operations.
• Participates in planning and performance meetings internally and externally with internal and external customer base
• Provides improvement and performance feedback and support to team on planning, vessel stevedoring and general cargo handling
• Ensures team are trained specific to their scope of work
• Collaborates with team to establish safe working practices, identification of risks and mitigation points
• Enforces standardization and ensures safe working practices are being followed
• Ensures a cost-efficient operation in line with current best practice and annual budget
• Liaises closely with customers, Customs, landside mobility and government authorities to ensure that their requirements are met
• Establishes performance targets, measurements and reporting transparently
• Collaborates with Training team to establish a training plan and training schedule for front and back office team
• Creates environment for continuous learning and development alongside training team that ensures accountability and effective performance
• Manages employee performance issues including training, appraisals, discipline, and grievances.
• Contributes to and develops relationships with all suppliers and related port users
• Develops self and always maintains knowledge in relevant field.
• Manage divergent interests through prioritization
• Implementation of new equipment and systems

Job Requirements

• Minimum 3 years in general cargo roles with a minimum of 1 year in management positions.
• Bachelor’s degree  in Business or relevant
• The position requires a professional standard of knowledge to lead teams through
• Knowledge of Cargo reservations systems is beneficial
• functional/general expertise in general cargo operations as well as broad management skills.
• Proven experience in safety, cost and productivity improvement as well as design and implementation of new operations procedures for continuous improvement
• Strong communication skills including ability to communicate across the organization and stakeholders effectively
• Excellent analytical skills
• Effective negotiation and conflict resolution skills
• Fluency in written and spoken English
• Proficiency with MS systems, computer literacy is mandatory

How To Apply

candidates have to send their resume to (samahabd@aramex.com) ,, please note that the team will contact candidates who match the requirements mentioned above only.