Job Overview
Our team is pleased to announce that there is a (2) vacant positions for ” IT Specialists ” We are looking for qualified and experienced professionals with the following specifications:
JOB DUTIES :
- 1. Monitor and maintain computers for clients or employees.
- 2. Install and configure new devices and set up software and operating systems.
- 3. Prepare reports related to maintenance operations and provide recommendations for possible solutions.
- 4. Provide technical support for client and employee computers and respond to inquiries.
- 5. Prepare and conduct necessary training for employees on new systems or software.
- 6. Perform any other tasks that fall within their area of responsibility.
- 7. Maintain, reconfigure, or update personal computers and all their peripherals.
- 8. Assist clients in installing new software or peripherals.
- 9. Install computing devices and their accessories at the client’s location.
- 10. Prepare periodic reports related to the unit’s assets and issues and submit them to the Technical Support and Customer Service Manager.
- QUALIFICATIONS AND REQUIREMENTS:
- Bachelor degree in information technology systems or any related field.
- Proven experience in practicing information technology field
- (CCNA, CCNP, MCSA) Certified .
- Ability to analyze technical problems and create smart and quick solutions.
- Proficient understanding of various operating systems and providing comprehensive technical support for their management and development.
- Skill in handling all electronic software devices such as laptops, printers, etc.
- Skills in providing security support and protecting information related to systems, networks, and applications.
- Proficient in using remote support tools to address technical issues through specialized applications, which have significantly facilitated this type of technical support, especially in recent times due to noticeable and increasing digital technological advancements, in order to save time and effort in addressing technical problems faced by users remotely.
- Commitment to professional ethics and standards, especially regarding confidential information related to software systems and technical devices.
JOB LOCATION:
Tripoli
*Send your CV to the following mail:
Hr@whibaholding.com