INFORMATION SYSTEMS SPECIALIST – Libyanjobs – موقع التوظيف الليبي

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Address Tripoli, Libya

Medecins Sans Frontieres (MSF – Doctors Without Borders) is an international, independent, medical humanitarian organization that provides medical aid to populations in distress, victims of natural and manmade disasters and victims of armed conflict, regardless of race, religion and political beliefs.

For more information, visit our website http://www.msf-me.org/ar.

Purpose :

Planning, coordinating and ensuring the autonomous implementation, maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users and Logistic experts in the mission, in accordance with MSF standards, policies and protocols, in order to guarantee the efficient use of all IT and Telecom services and infrastructure. Providing an appropriate high-level technical support to his/her Logistics Coordinator.

RESPONSIBILITIES:

· Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures, as well as actual and future needs;

· Adapting and ensuring compliance of general IT and Telecom policies, guidelines, and documents in order to meet mission’s specific needs, as well as ensuring their implementation to enable the development of the mission in perfect working conditions upon validation from the Logistics Coordinator;

· Preparing and collaborating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process. Preparing all technical content related to national tenders for IT and Telecom deployment and participating in the selection;

· Supervising, implementing and improving data security protocols (data saving, firewall, user access right, backup, equipment and software security, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency [in case ICT (Information and Communications Technology) Supervisor(s) is/are not present in the project/mission];

· Supervising, leading and delegating tasks to the ICT Supervisor(s). Participating in the recruitment process with the support of the HR Department, the Logistics Coordinator and the HQ Technical Referent(s);

· Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with HQ Technical Referent(s) for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at the mission level are appropriately escalated;

· Providing educational support (briefing, training and support, etc.) to all users. Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;

· Following up, participating in regular reports at coordination level in accordance with MSF guidelines and re-porting on the work’s progress and on all IT and Telecom technical aspects of the work. Updating and archiving all user and ICT related documentation due to changes in the IT and Telecom infrastructures;

· Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points;

· Performing any other tasks specific to his/her area of specialty, as defined in his/her job description and according to the line manager.

Specific ACCOUNTABILITIES:

Official working location is Tripoli / Libya Mission Project. However, the ICT Officer might be called to support other location in Libya/SAR mission. This may include travelling outside of Libya for a specific period to analyze, maintain and implement MSF ICT policies and technology.

GIS – Geographic Information System.

It is also expected, that the ICT officer acquires knowledge (or has already experience) related to GIS. This includes:
Participation in trainings provided by MSF. This may include traveling outside of Libya.
Carrying out assessments and ensuring the implementation, maintenance and monitoring of

The mission’s geographical information systems and producing in real time, a spatial analysis of the situation in the field, according to MSF protocols and standards in order to ensure an optimal running of the project.
Be able to respond of the project/needs in term of cartography

Minimum Requirements and Competencies

Education	· Essential university or technical school diploma or proven record of similar education and job experience. Certification in network or server administration would be an asset.
Experience	· Preferably 5 years of proven experience in IT or technical functions
Languages	· Essential languages English and Arabic. Spoken and written.
Knowledge	· Expertise in latest version of Microsoft Operating System and business applications (Of-fice365) · Understanding of Server Management (latest version of Microsoft Operating System, Active directory) and virtualization (Hyper-V) · Good knowledge in Network Administration (LAN, VLAN, network policies and proto-cols) · Good knowledge of computer’s hardware and maintenance process, IT security best practices and IT service management tools (ITSM) · Understanding of radio telecommunication concept (HF, VHF, GSM, satellite) · Teaching and supporting skills
Competencies	· Results and Quality Orientation L2 · Teamwork and Cooperation L2 · Behavioral Flexibility L2 · Commitment to MSF Principles L2 · Stress Management L3

Application

Interested candidates should submit their applications in English before 16^th January 2021 with a CV, motivation letter and supporting documents (certificates of diplomas, Degree etc.) to Médecins Sans Frontières, via E-mail tripoli-jobs@oca.msf.org

The subject line of the email must state “Your Name – ICT Specialist” in English in order to be accepted