Job Overview
More Information
- Address WAMA SPORT CENTER
Job Description
Position Overview:
We are seeking a dedicated and enthusiastic Customer Service Specialist (Receptionist) to join our team. In this vital role, you will be the first point of contact for our students and potential clients, providing exceptional customer service while facilitating a welcoming and efficient environment. The ideal candidate will be highly organized, personable, and proactive in acquiring new students and managing their needs throughout their educational journey.
Main tasks:
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Customers service
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Acquiring new students
- Handling all payment issues
duties:
- ● Book and cancel classes for students
- ● Assign multimedia cabins
- ● Confirm students’ attendance
- ● Deal with students’ documents
- ● Handle students’ payments
- ● Contact students on a regular basis
- ● Monitor the conditions of all the goods belonging to the school
● Deal with students’ enrolment documents
- ● Handle students’ contracts
- ● Order school materials for all employees
- ● Order school materials for students
- ● Monitor and report on students’ payments
- ● Deal with resignations
● Greet people
Job Requirements
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Proficient in Microsoft Word and Excel, with the ability to create, edit, and manage documents and spreadsheets efficiently.
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Strong command of the English language, both written and verbal, with excellent communication skills.
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Ability to utilize various communication tools for effective interaction with students, staff, and parents.
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Strong organizational skills with a keen attention to detail.
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Ability to multitask and work efficiently in a fast-paced environment.
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A positive attitude, professionalism, and a commitment to providing exceptional service.
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