Job Overview
متطلبات الوظيفية :
- قوة الشخصية.
- تحمل ضغوطات العمل.
- القدرة على التفاوض واتخاذ القرارات ذات الطابع المستعجل عند الحاجة.
- يستطيع القراءة والكتابة باللغة العربية بشكل سليم.
- تتبع المشاكل ومحاولة حلحلتها.
- القدرة على التواصل وشرح المعلومة و توصيلها إلى العميل.
- روح التعاون العالية مع الفريق.
- التفرغ التام للساعات الدوام .
للتواصل الرجاء ارسال السيرة الذاتية الي الايميل : hr@vanex.com
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Company Information
- Total Jobs 25 Jobs
- Category الشحن والتفريغ والتوصيل
- Location
- Full Address طرابلس
- Email Address hr@vanex.ly
- Phone number 0922670145
Job Expired
Job Overview
More Information
- Address NOFLYEEN
Job Description
We are PRESTO EAT DELIVERY looking for a customer service to Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Overview of Job Duties :
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications, and requests
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers’ accounts
- keep records of customer interactions and transactions
- Record details of inquiries, comments, and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
- Manage administration
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
Requirements :
- High school diploma, general education degree or equivalent
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- knowledge of administrative procedures
- communication skills- verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
- Proficiency in both English and Arabic Language
To apply for this opportunity please send your CV with cover letter to
S.mohamad@prestoeat.com
- This job has expired!
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Libyanjobs.ly part of the Libyan Investment Website Co for E-commerce
AL Amrus Road, Souq Al Juma, Tripoli – Libya
