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Social Worker – Individual Case Management (ICM)

Position

referrals. But besides ICM, INTERSOS teams also provide for collective PSS by running semi-structured

social-recreational activities, with a focus on women/girls and children.

·         Identify, counsel, and follow up on individual cases identified during assessments or referred internally or by other agencies, and assess their needs for financial or material assistance.

·          Conduct assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well-being.

·         Refer cases internally for specialized services provided internally and externally, and discuss the cases with the Case Management Supervisor

·         Ensure that the data protection protocol is respected and ensure to keep complete and well-organized records.

·         Provide daily updates to the Case Management Supervisor on new cases assessed.

·         Participate in daily staff and internal meetings led by Case Management Supervisor

·         Always maintain confidentiality and conduct all activities respectfully and in a way that is sensitive to the psychosocial needs of the case.

·         Be available to provide emergency assistance and basic emotional support for urgent cases.

·         Support conducting a variety of semi-structured recreational activities for beneficiaries, catering to the various psycho-social needs and interests of different beneficiary groups (adults, adolescents, children)

·         Facilitate the participation of all segments of the target population in the planned activities ensuring the inclusion of the most vulnerable groups.

·         Ensure that during all activities proper attention is paid to specific emotional and physical needs.

·         Monitor beneficiaries’ progress during psychosocial support activities and identify persons with unusual changes in behavior or other signs of psychosocial distress for referral for psychological counselling (internal or external referral)

·         Conduct focus group discussions and other participatory activities to engage community members in protection activities and to better understand their needs and interests.

·         Engage community volunteers in planned activities according to a planned activity schedule.

·         Ensure a safe, friendly and non-discriminatory environment is upheld during all activities.

·         Participate in and lead community-wide safety planning exercises to ensure the involvement of adolescents and their caregivers.

·         Use agreed-upon monitoring and evaluation tools to track their participation in activities and collect their feedback.

·         Maintain daily attendance registers and monthly inventory sheets for each activity conducted.

·          Provide regular updates and reports to the Supervisor on common threats and needs of beneficiaries.

·         Commit to participate in any other task in order to achieve the project overall objective.

·         Complete additional tasks assigned by the Supervisor.

Minimum requirements

·         Hold a BA in social work – social sciences.

·         At least 1 year of professional experience working as a social worker in Libya, in particular individual case management for PwSN, CP, and GBV

·         Demonstrated familiarity with case management principles, standards, and procedures, including the relevant roll-out of SOPs for different protection typologies.

·         Demonstrable experience in establishing and maintaining collaborative relationships with different sectoral counterparts/referral pathways.

·         Very strong interpersonal skills: strong communication and diplomatic skills

·         Excellent computer skills (proven computer literacy)

·         Native Arabic – Good written and spoken English

·         Strong team spirit, comfortable in a multicultural environment

·          Excellent observation and analytical skills and capacity

·          Attention to detail and structured way of approaching tasks

·          Ability to plan ahead and output oriented

·          Able to ensure quick quality delivery in stressful environment

·          Ability to adhere to deadlines and respect line management

·          Practical and problem-solver

·          Ability to deal with heavy work pressure

–       by e-mail: women.u.s12@gmail.com