Job Summary:

TSIC Sales Engineers will be play mainly a Junior Account manager role as well as provide sales support services to TSIC Account Managers.

Duties and Responsibilities: 

Technical Duties

• Support TSIC Account Managers to meet sales targets set by Sales Managers
• Communicating with Marketing of direct-line feedback from customers with regards to products and services and provide recommendations where re-development is needed.
• Assist account managers to build viable relationships with high value customers
• Support in the acquisition of new customer’s accounts to increase TSIC’s market share. 
• Prepare daily, weekly, monthly and quarterly sales performance reports
• follow leads with provided by Sales Manager and Account Managers 
• Support in the preparation of Financial Proposals in coordination with all relevant departments.
• Support Account Managers and Reseller Managers in billing and sales functions.
• Assist in follow-up with any potential leads and provide support until deal-closing
• Provide support for all sales team to ensure the successful execution of their tasks.
• Act as 2nd line support for high value clients after the Customer Care/NOC with the objective of increasing response times and increasing customer satisfaction.
• Support the Business Development Team during events and workshops geared towards showcasing TSIC products and services.

Communication Channels 

Internal Channels: 

• Coordinating with Sales Teams to ensure Sales Target achievement.
• Coordinating with all technical departments in matters of provisioning new services 
• Coordinating with Financial department with regards to billing and collections

External Channels:

• Communicating with current and potential customers 
• Communicating with external supplier’s technical teams

Job Specifications and Requirements 

Required Educational Level and Certificates

• Higher Level Education in IT, Business or Marketing

Required Experience

• 0 – 2 years of experience in Sales or other related field

Required Skills and Abilities

• Follow communication procedures, guidelines and policies 
• Problem-solving skills and ability to work under pressure
• Ability to multi-task, priorities, and manage time effectively 
• Willing to learn new things as well as have a desire to be part of team.
• Should have the ability to learn quickly and be effective in managing deadlines.  
• They should be able to work well under pressure and adapt to changing requirements.  

Required Knowledge

• Proficiency with Microsoft Outlook, Power Point, Visio, Excel and Word report and presentations.  
• Proficiency in the English Language is preferred

Please submit your CV to : HR@Transahara.com
Email Subject MUST include Position title