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Receptionist

Job brief

We are seeking a professional and friendly Receptionist to manage our front desk and provide outstanding service to our visitors and staff. The ideal candidate will be organized, personable, and capable of handling multiple tasks simultaneously. You will be the first point of contact for our clients and visitors, making your role crucial to our company’s success.

Responsibilities

• Greet and welcome visitors with a warm and professional demeanor.
• Answer and direct phone calls to the appropriate departments efficiently.
• Organize and schedule appointments with precision.
• Develop and maintain an organized and systematic filing system.
• Update and manage office policies and procedures as needed.
• Order office supplies and manage inventory levels to address shortages.
• Arrange and coordinate lunche meals for staff.
• Prepare official documents and correspondence for external partners.
• Transcribe and proofread official documents with meticulous accuracy.
• File, organize, scan, copy, and fax official documents as required.
• Process invoices and handle related administrative tasks efficiently.
• Liaise with government agencies, understanding their procedures, and facilitate necessary documentation or processes.
• Proactively address urgent situations, resolve issues promptly, and take appropriate actions to ensure smooth office operations.
• Communicate with customers to follow up on financial procedures.
• Coordinate tasks and collaborate with representatives effectively.
• Undertake any other reasonable task assigned by management.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Google Workspace.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills in Arabic.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Flexibility and ability to adjust to changes and new requirements.
• Customer service attitude.

Additional Information

• Contract duration: Fixed-Term Appointment (FTA).
• Working hours: 7 hours daily, including lunch break for one hour/ 9:00 AM to 4:00 PM. 
• Probation period: 1-3 Months. 
• Salary/benefits: Negotiable based on experience and qualifications.
• Duty station: Tripoli.

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