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Protection Case-worker (Case-Management) – Tripoli

CTG Libya

Job Overview

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Position details

Vacancy id VAC-11355
Job title VAC-11355 Protection Case-worker (Case-Management) – Tripoli
Location Tripoli
Apply by 19-Feb-2024
Start date 01-Mar-2024
Duration 6 months
Number of vacancies 1
Qualification Bachelor Degree or equivalent in Completed university degree from an accredited academic institution in Political or Social Sciences, Development Studies, Social Work, Human Rights, International Relations or Law, or other relevant field; (essential).
Sector experience Minimum of Minimum of two years’ professional experience in the field of Protection and assistance to vulnerable populations year/s of demonstrable relevant Social Protection experience (essential).
Minimum of Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines year/s of demonstrable relevant Advocacy / Human Rights experience (essential).
Minimum of Demonstrated problem solving attitude and skills year/s of demonstrable relevant Administration experience (essential).
Minimum of Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment year/s of demonstrable relevant Communication experience (essential).
Minimum of Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc. year/s of demonstrable relevant Information Technology experience (essential).
Geographical experience Minimum of 2 year/s of experience in MENA (essential).
Languages Fluent in English (essential).
Fluent in Arabic (essential).
Working level in French (desirable).

Job description

CTG overview CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position
Role objectives 1. Undertake regular visits to assigned locations, or at the IOM office, to identify and follow up with protection cases;

2. Conduct vulnerability screenings and in-depth assessments in assigned locations to help identify the urgent needs and possible solutions;

3. Prepare assistance plans and provide regular, timely and comprehensive follow-up in coordination with specialized protection colleagues and under the supervision of the Senior Protection Assistant (Case management);

4. Inform beneficiaries of all relevant services available. Refer cases to relevant partner organizations and international organizations for appropriate follow-up and/or to other units within IOM for their respective follow-up;

5. Maintain up-to-date case records of all assigned cases and promptly complete all data entry and reporting requirements;

6. Carry out administrative duties as requested;

7. Facilitate events with target groups, State actors and service providers in the field on selected protection concerns if required;

8. Participate in case-management meetings and other protection meetings;

9. Perform other duties as may be assigned.

Project reporting Senior Protection Assistant (Case Management)
Key competencies The incumbent is expected to demonstrate the following values and competencies:

Values

· Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

· Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

· Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

· Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

· Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

· Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

· Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

· Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies2 – behavioural indicators level 2

· Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

· Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

· Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Team management
Further information Internals of the Organization and NMS candidates, as well as external female candidates, will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.

 

The appointment is subject to funding confirmation.

 

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.

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