Under the overall supervision of the National Senior Protection Associate, and the direct supervision of the Senior Protection Assistant, and in close coordination with other colleagues, the successful candidate will conduct all steps of the case management process for the assigned cases.

2. Provide ongoing training and support to protection case workers on CT, as well as training to colleagues from other IOM units, INGOS and relevant stake-holders.

3. Identify potential CT cases during urban outreach and visits to DCs, receive referrals and carry out assessments at the IOM MRMM and other urban locations. Develop assistance plans with victims to provide them with assistance tailored to their needs.

4. In collaboration with the relevant colleagues, conduct focus group discussions and information sessions to vulnerable populations to ensure continued active participation of target community in the design, delivery and review of CT activities.

5. Assist in developing and maintaining strong working relationships with communities and partners on CT issues. Support the delivery of training and capacity building activities.

6. Contribute to the review of relevant materials and strengthening of tools related to CT, including information materials, case management tools and M&E surveys.

7. Conduct risk assessment screenings for vulnerable persons in close coordination with colleagues from Protection and VHR units and receiving missions where relevant.

8. Participate in case-management meetings and protection working groups.

9. Prepare regular reports on CT including human interest stories.

10. Support the data team to track all CT cases and ensure data is comprehensive and up to date, with full respect to IOM data protection policy and the confidentiality of beneficiaries.

11. Ensure full adherence to protection principles including Do No Harm throughout all facets of work, as well as adherence to IOM gender and PSEA policies.

12. Perform other duties as may be assigned.

Values

·       Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

·       Integrity and transparency maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·       Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

·       Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·       Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

·       Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.

·       Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·       Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies[1] – behavioural indicators level 2

·       Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

·       Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.