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ICT Technical Support

Libyan Wings Airlines over a decade of excellence been established since 2012, to begin with a journey that aims to set new foundations and standards for the quality of service, security, with the optimal investment in a fleet of high-tech aircraft and a work mechanism that ensures the correct understanding of the needs and requirements of customers, and to provide solutions that exceed all their expectations.

In Libyan Wings; we are keen to create a comfortable work environment depends on a set of principles that promote balance and comfort for employees. These principles include mutual respect, providing equal opportunities and equitable resources, and promoting inclusivity and respect for diversity. In addition, the principles support transparency and effective communication, and promote cooperation and teamwork. By adopting these principles, a work environment can be achieved in which everyone feels trusted, respected and independent.

We are seeking to recruit an ICT Technical Support with not less than one year of experience to join our growing team, according to the below requirements…

Role Description

This is a full-time on-site role for an ICT Technical Support at Libyan Wings Airlines. The ICT Technical Support will be responsible for providing Technical Support to employees, should also provide excellent customer support to ensure a positive experience for all employees.

Benefits

• A competitive Salary
• A working Contract with Labor office
• Medical Insurance (Re-imbursement method)
• Free tickets (according to company’s policies).

Job Requirements

• Bachelor of Electrical Engineering / information technology University. or equivalent years of experience for non-graduate skilled people
• (Optional) Relevant certifications such as CompTIA A+, N+ or similar
  

  Technical Skills Requirements:

• Technical Support skills
• Experience in troubleshooting computers
• Printers (regular daily troubleshooting support)
• Supporting users, according to ICT department policy
• Strong customer support skills
• Excellent problem-solving

Soft Skills Requirements:

• Excellent communication skills
• Critical thinking skills
• The ability to move between company branches
• Organization & time management skills
• A good team player

Working days:

• Sunday to Thursday.
• 08:30am to 16:30pm (flexibility timing to move between the company branches).

Company headquarters:

• Bin Ashour, Ali Bin Abi Talib Street

How To Apply

Please submit your resume and cover letter and supportive documents

To: recruitment@libyanwings.aero

Email subject (mandatory stating):   LW-JI-006/24, Position: IT Support

Submission should be before the end of working day May 23^rd 2024 .

Please note that only shortlisted will be called for a job interview.