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Head of Ground Operations

Crown Airlines

Job Overview

More Information

Employment: Full Time

Department: Ground Operations
Reports To: Chief Executive Officer

 

Duties & Responsibilities

 

  • Lead and manage the airline’s ground handling suppliers and airport companies at the nominated base(s) and satellite airports to deliver targeted performance outcomes in all areas of safety, compliance, cost control and operational performance.
  • Ensure that ground handling companies and airport operations comply with Crown Airlines safety standards at all times.
  • Manage cost in line with budget and deliver ever lower cost operational solutions and arrangements with the growth of the airline, achieving volume-based discounts. Identify all new opportunities for operational improvement and/or cost savings in the nominated area of responsibility.
  • Ensure scalable growth for the nominated base(s) and satellite airports in all areas including, but not limited to, the startup of new operational locations, the increasing of base sizes, alternate and diversion arrangements and close management of any disruption.
  • Contribution to preparation of standard ground handling agreement (SGHA) templates
  • Execution of full-scale supplier (organizational) audits and management of other GOMs in audit planning, reporting and follow-up.
  • Management of trainings and training schedule of GOMs.
  • Participation in internal and external quality/compliance related cross-functional projects,
  • Involvement in bird & wildlife management monitoring,
  • Provision of support to OCC in management of disrupted flights and relevant customer care.
  • Undertaking of station visits and relevant audits/inspections/trainings as well as follow up on outstanding items as Air Safety reports, mystery passenger report, audit findings and other findings within the confines of Ground Operations processes,
  • Support the Ground Operations Team in activities across the network as required General administration and reporting duties.

 

Requirements

  • Educated to Degree/University level
  • At least 2 years’ experience within airport/ground handling operations, preferably from the passenger handling side
  • Advanced negotiation skills
  • Creative and proactive personality with “can do” approach
  • Leadership skills
  • Advanced computer skills
  • Time flexibility and ability to travel
  • Ability to work in shifts and under pressure
  • Experienced with working to deliver company’s KPIs
  • Proven experience in the aviation industry – primarily operational, but also commercial
  • Flexible approach and ability to remain diplomatic
  • Airside Safety Awareness
  • Fluency in English and Arabic (written and spoken) is essential for this role.

 

Please send your resume on the below email:

recruitment@flycrown.ly

 

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Libyanjobs.ly part of the Libyan Investment Website Co for E-commerce
AL Amrus Road, Souq Al Juma, Tripoli – Libya
elmansori@libyanjobs.ly
00218922127338
00218942127338

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