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Case Workers (Female) – Sabha office

Position:          Case Workers (Female)

Report to:        Protection Coordinator

Status:             Collaborator/Full Time

Duty station:   Sabha office

Key responsibilities:

Under the guidance of the Protection Coordinator, the case worker will be responsible to identify and assess cases in need of individual support. This includes opening of cases and prepare all documentation; individual support through planning for response and care; referral and liaising with support services when required; monitoring, follow up and review all the cases.

Responsibilities/duties:

• Identify individual cases through regular presence in the community and accept referrals internally or from other agencies and community partners.
• Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level.
• Develop case plans that respond to the needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support individuals of concerns and their families through home visits, providing guidance, advice and emotional support, community mediation and referrals.
• Work with supervisors and managers to arrange case meetings for complex cases and ensure children receive multidisciplinary support.
• Manage cases in line with existing SOPs, adhere to standard documentation processes and follow best practice guidance.
• Regularly document cases using case notes and other agreed upon forms, update databases to ensure a comprehensive record of the case.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle.
• S/he will perform any other tasks requested by the Supervisor in the framework of the activities foreseen by INTERSOS program in Libya.

Other responsibilities:

• Uphold the INTERSOS Code of Conduct and policies.
• Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence and humanity and the respect of the “do no harm” principle of humanitarian action.
• Strictly follow the internal procedures and guidelines and Standard Operating Procedures (SOPs).

 JOB REQUIREMENTS AND SKILLS

• University degree in Science, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization.
• Ideally at least 3-4 years of experience in protection related sectors, including at least 1 year of experience in emergency projects.
• Ideally at least 3-4 years of experience in protection related to women groups and Families to specialized psychological counselling.
• Extensive field experience and an in–depth knowledge of humanitarian assistance issues
• Excellent time management skills and resourcefulness with attention to details.
• Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks with attention to details.
• Ability to communicate effectively with variety of people, and express oneself in a clear and concise way.
• Excellent Arabic spoken and written language skills. Ability to communicate and write in English is mandatory.
• Good command of MS Office package would be an asset.
• Excellent team working skills and ability to work in a multicultural environment and under pressure is Necessary.
• Strong interpersonal and intercultural skills.
• Ability to work under high pressure.
• Capable to attend the work in the center and to travel around in case of need.

How To Apply

Please apply using an up-to-date CV with job title Case Workers (Female) – Sabha office as the subject of the email to the following email address: admin.libya@intersos.org not later than the 21st of November 2020.

Kindly note that any email not including Case Workers (Female) – Sabha office as its subject, will be disqualified.

Due to the large number of applications, only the pre-selected candidates will be contacted.