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Case Worker

Position:          Case Worker

Duty station:    Tripoli – Libya

Report to:        Senior Case Worker

Status:             Full time

Main Purpose

Tasks

• Identify individual cases through regular presence in the community and accept referrals internally or from other agencies and community partners.
• Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level.
• Develop case plans that respond to the needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support individuals of concerns and their families through home visits, providing guidance, advice and emotional support, community mediation and referrals.
• Work with supervisors and managers to arrange case meetings for complex cases and ensure children receive multidisciplinary support.
• Manage cases in line with existing SOPs, adhere to standard documentation processes and follow best practice guidance.
• Regularly document cases using case notes and other agreed upon forms, update databases to ensure a comprehensive record of the case.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle.
• S/he will perform any other tasks requested by the Supervisor in the framework of the activities foreseen by INTERSOS program in Libya.

S/he will perform any other tasks requested by the supervisor in the framework of the activities foreseen by INTERSOS program in Libya.

INTERSOS value & responsibilities:

• Uphold the INTERSOS Code of Conduct and policies;
• Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence and humanity and the respect of the “do no harm” principle of humanitarian action.
• Strictly follow the internal procedures and guidelines and Standard Operating Procedures (SOPs);

HOW TO APPLY

Interested candidates are invited to submit CV and motivational letter via email to admin.libya@intersos.org, with the subject line “Case Worker_Tripoli”.

The deadline for the application is 16/05/2022

Only shortlisted candidates will be contacted for the first interview.

INTERSOS has a zero-tolerance policy toward Sexual Exploitation and Abuse.
Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility, and all staff are required to adhere to the Code of Conduct, that enshrines principle of PSEA, always (both during working hours and outside working hours).

Familiarisation with and adherence to the Code of Conduct is an essential requirement of all staff, in addition to the related mandatory training. All staff must ensure that they understand and act in accordance with this clause.