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Appraisal, Monitoring and Evaluation (AME) Officer

Background on ACTED:

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED is active in 37 countries and implements more than 380 projects a year reaching over 18 million beneficiaries with 160 international staff and more than 3,500 national staff.

ACTED has been operating in Libya since 2011, currently delivering assistance from its field level offices in Tripoli, Benghazi and Sebha with support from 12 international and 60 national staff.  ACTED’s ongoing programming aims to respond to the country’s most pressing emergency needs whilst building the resilience of communities through support to civil society and local governance. This includes an unconditional multi-purpose cash program, protection monitoring, helpline, and referral services, and quick impact projects (QIPs). Furthermore, ACTED is offering capacity building, grants, and networking opportunities to civil society and local governance actors under its Civil Initiatives Libya (CIL) program.

Position Profile:

• Position: AME Officer
• Base: Benghazi
• Gender: Any
• Contract duration: 6 months
• Contract Type: Full-time
• Starting date: ASAP
• Closing date: 12th-Sep-2021

Job Purpose

The Appraisal, Monitoring and Evaluation Officer is responsible for the development and the implementation of appropriate and viable appraisal, monitoring and evaluation systems that are in line with the ACTED’s global AME procedures, and contributing to ensuring that ACTED’s projects and programs perform as planned.

OBJECTIVES

1. Implement solid AME systems and mechanisms that are in line with global AME procedures and deliver effective research/outputs in a way to inform timely decision making and the adoption of sound corrective measures.
2. Ensure lessons learnt and best practices are discoursed and documented.
3. Contribute to the effective functioning of beneficiary complaints and response mechanism and enhance the trust and confidence of beneficiaries, identify areas of our work which need to be improved and ensure that ACTED learns from the feedback provided through this process.
4. Ensure the operations and delivery of AME functions through effective management of AME team members.
5. Be a focal point for Libya CRM
6. Conduct AME analyses and reporting

DUTIES AND RESPONSIBILITIES

1. Appraisal, Monitoring and Evaluation Systems
1.1. Technical and Systems Development
a) Contribute to the development and updating of the country AME strategy, the consolidated AME work plan and AME frameworks for all ongoing projects;
b) Ensure that AME findings are reflected and their recommendations are incorporated in future concept notes, proposals and implementation plans;
c) Implement the AME policies and procedures as described in the ACTED AME standard guidelines and make sure that the tools are followed as applicable;
a) Contribute to an effective roll-out of M&E collection and reporting systems to all staff and partners through training, site visits, manuals, and other technical support as needed.
1.2. AME Implementation and Management
a) Develop the ToRs and mission plans and carry out assessments, monitoring and evaluations (baselines, mid-terms, endlines) as reflected in the ToR and mission plan;
b) Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;
c) Closely supervise data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;
d) Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on ACTED’s 16 global strategic program indicators;
e) Analyze AME data and produce reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;
f) Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for all projects;
g) Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;
h) Contribute to donor proposals and fundraising efforts (particularly logical-framework designs, formulation of SMART indicators and AME budgets) and reports;
i) Provide AME related capacity building and awareness to implementing partners and other institutions supported by ACTED as appropriate;
j) Represent ACTED in different forums on AME related issues when required.

2. Learning
a) Contribute to proactive dissemination and use of knowledge gained through AME activities among Project Managers, Technical Coordinators and Project Development Manager/Officers;
b) Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;
c) Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;
d) Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

3. Beneficiary Complaints and Response Mechanism
3.1. Oversight of the Beneficiary CRM (only applicable in the absence of an AME Manager)
a) Establish, implement and monitor the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;
b) Ensure the effective functioning of the beneficiary CRM and that beneficiary complaints/feedback is adequately captured, analyzed, addressed and responded to in a timely manner and utilized by the program and coordination teams;
c) Oversee the proper management of the project CRM central database;
e) Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.
3.2. Contribution to the Beneficiary CRM
a) Contributing to the implementation of the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;
b) Contribute to the proper management of the project CRM central database;
f) Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.
4. Other
a) Provide regular and timely updates on progress and challenges to supervisors and other team members;
b) Participate in AME-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of AME;
c) Perform any other related activities as assigned by immediate supervisor.

Key Performance Indicators

• Number of assessments and evaluations conducted over the past 6 months
• Number of monitoring missions conducted over the past 6 months
• Mechanism in place and functional to provide data on project indicators to PD in a timely manner
• Mechanism in place and functional that allows at least the reporting on ACTED’s 16 global standard indicators
• Lessons learnt and best practices recorded in the Country Lessons Learnt and Best Practices document according to ACTED’s standard learning procedures and updated in regular and timely manner
• Beneficiary CRM implemented in the mission as per ACTED standards

Qualification:

• Bachelor degree in economics, statistics, management, or other related subjects. Master degree preferred.
• 3 years experience in the INGO sector necessary
• 2 years experience in assessment, monitoring and evaluation
• Experience in managing and coordinating junior staff and/or enumerators
• Experience in data collection (surveys) particularly on Kobo Toolbox
• Strong data analysis experience on Excel
• Good knowledge of local context in the Libya, especially East
• Ability to work on multiple tasks
• Being a strong team player
• Ability to exercise initiative, problem-solving and to maintain strictest confidentiality.
• Ability to establish and maintain positive and cooperative relationships with colleagues, institutional partners and beneficiaries
• Excellent computer skills, particularly Microsoft Office, required.
• Arabic and English speaking and writing skills mandatory.

How to Apply:

• To Apply: We look forward to receiving both: Cover letter+ your CV with 2-3 references attached by email to: benghazi.jobs@acted.org
• THE POSITION YOU ARE APPLYING FOR HAS TO BE SUBJECTED IN YOUR EMAIL, OTHERWISE YOUR CV WILL NOT BE CONSIDERED.
• Please note that in line with ACTED-terrorism policy, and in accordance with donors’ compliance requirements, ACTED reserves the right to carry out anti-terrorism checks on its board members, staff, volunteers, consultants, financial service providers, contractors and sub-contractors. To this end, confirmation of an employment offer with ACTED will be subject to background checks which may include anti-terrorism screening.